Your Privacy Matters to Us At Elegant Training Center, we respect your privacy. This policy explains what information we collect when you register on our LMS and how we use it. We promise to keep it simple and transparent.
1. What Information Do We Collect?
When you sign up on the Elegant Training Center LMS, we collect:
Your Full Name
Your Email Address
Your Phone Number
Your Account Password (which is securely encrypted)
Your learning progress (which videos you've watched, mock test scores, etc.)
2. How Do We Use Your Information?
We only use your data to make your learning experience better. Specifically, we use it to:
Set up and manage your LMS account.
Track your course progress and grades.
Send you important updates regarding your course, schedule changes, or new batch announcements.
Assist you with official exam registrations (if applicable to your course).
Provide technical support if you face issues logging in or accessing materials.
3. Cookies & Analytics:
Our LMS uses standard tracking cookies and analytics tools (like Google Analytics) to understand how students use our platform. This helps us improve the learning experience and identify which features work best for you. These cookies do not collect personal information. they only track general usage patterns. You can disable cookies in your browser settings, but this may affect your experience on the LMS.
4. Do We Share Your Data?
We do not sell, rent, or trade your personal information to outside marketers. We only share your details when absolutely necessary, such as:
With official accreditation bodies (like KHDA, CISI, Autodesk, Hock, IDP) only if you ask us to register you for an official exam.
With our secure service providers (like our website host or email system) who help us run the LMS safely.
5. How We Protect Your Data?
Your data is stored securely. We use standard security measures on our website (like SSL encryption) to protect your personal information from unauthorized access. We also keep your account credentials encrypted so that no one (not even our team) can see your password.
6. Content Protection & Copyright:
All course materials, videos, notes, and study resources on the LMS are the intellectual property of Elegant Training Center. You agree not to copy, download, screenshot, screen-record, or distribute any of this content. Unauthorized duplication or sharing of course materials is a violation of our terms and may result in immediate account suspension without refund.
7. Your Rights:
You have the right to access, update, or correct your personal information at any time. Simply log into your profile settings or reach out to us. If you wish to delete your account entirely, please contact us. Please note that deletion of your account will also remove your access to all course materials.
8. Data Retention:
We keep your personal information for as long as your account is active and for a reasonable period afterward for record keeping purposes. If your course access expires or your account is terminated, we may retain your data for compliance and legal purposes.
Contact Us If you have any concerns about your privacy, data, or content protection, please reach out to us at info@elegant-training.ae or call us at +971 4 399 7800.