Privacy Policy & Cookie Policy

Last Updated: September 2026

Elegant Training Center ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, Learning Management System (LMS), courses, and related services.
This Privacy Policy explains how we collect, use, protect, and handle your personal information.

1. Information We Collect

When you register for a course, purchase LMS access, submit an enquiry, make a payment, or use our services, we may collect information such as:
Full name
Email address
Mobile number
Country of residence
Course or training preferences
Enrollment and learning information
Payment and transaction information
Information submitted through forms, enquiries, or customer support
Technical information such as IP address, browser type, device information, and website usage data

We collect only the information reasonably required to provide our training and related services.

2. How We Use Your Information

We may use your information to:

Create and manage your LMS account
Process course registrations and enrollments
Provide access to course materials, recorded classes, notes, mock tests, quizzes, and other learning resources
Process and verify payments
Provide customer and technical support
Communicate important information regarding your course or account
Send course updates, upcoming batch information, or promotional communications where permitted
Improve our website, LMS, courses, and services
Maintain appropriate administrative and transaction records
Meet applicable legal, regulatory, accreditation, or compliance requirements

3. Credit/Debit Card and Payment Information

Credit/debit card details and personally identifiable information will not be stored, sold, shared, or rented to any third parties, including trusted third parties.
Credit/debit card transactions may be processed through authorized and secure payment service providers. Elegant Training Center does not store customers' complete credit/debit card details on its LMS or website.
Customers are responsible for ensuring that the information provided during payment and registration is accurate and complete.

4. Protection of Personal Information

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
Access to personal information is limited to authorized personnel where required for legitimate business, administrative, legal, or operational purposes.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

5. Cookies

Our website and LMS may use cookies and similar technologies to provide essential website functionality and improve the user experience.

Cookies may be used to:

Keep users logged into their accounts
Remember user preferences
Improve website and LMS functionality
Understand website usage and performance
Support security and fraud prevention

Users may control or disable cookies through their browser settings. Disabling certain cookies may affect some website or LMS functions.

6. Third-Party Websites and Services

Our website or LMS may contain links to third-party websites or services.
Elegant Training Center is not responsible for the privacy practices, security, content, or policies of external websites. Users are encouraged to review the privacy policies and terms of any third-party website they visit.

7. Course Content and Learning Records
We may maintain records relating to course enrollment, LMS activity, attendance, assessments, mock tests, course completion, certificates, and communication where necessary for training administration.
Course materials available through the LMS are intended only for the registered learner and must not be copied, reproduced, distributed, resold, or shared without authorization.

8. Data Retention
Personal information may be retained for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with applicable legal or regulatory requirements, and resolve disputes.
When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.

9. Your Responsibilities
Users are responsible for keeping their LMS login credentials confidential and for providing accurate information when registering, enrolling, or making payments.
If you believe that your account or personal information has been accessed without authorization, please contact us as soon as possible.

10. Changes to This Privacy Policy
Elegant Training Center may update this Privacy Policy & Cookie Policy from time to time to reflect changes in our services, website, LMS, payment processes, or applicable requirements.
Any updated version will be published on this page with the revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy & Cookie Policy, please contact:

Elegant Training Center
Office No. 620, Al Attar Business Center
Al Barsha 1, Near ibis Hotel
Sheikh Zayed Road, Dubai, UAE

Email: [email protected]

Phone: +971 4 399 7800

Website: www.elegant-training.ae